Information We Collect
To deliver our services effectively, we collect the following information:
- Authentication Tokens: To connect to your data sources, we securely store authentication tokens (e.g., for Anaplan, Salesforce) within your browser's local storage. We never have access to or store your raw passwords.
- User Queries & Settings: We process your natural language queries and extension configurations (like server and connector selections) to provide you with answers and visualizations.
R-PlanAssist is designed to be secure. It processes data from your connected sources (like Anaplan or Salesforce) in real-time but does not store your sensitive business data on our servers. All analysis and visualization occur within your browser.
Chrome Extension Permissions
R-PlanAssist requires specific Chrome permissions to function effectively. Here's why we need each permission:
- Storage Permission: Used to securely store your authentication tokens, user preferences, and extension settings locally in your browser. This data never leaves your device.
- Host Permissions: Required to communicate with your connected data sources and our secure servers to process queries and deliver analytics results.
We only request permissions that are essential for R-PlanAssist functionality. We never access unrelated websites or data beyond what's necessary for our service.
How We Use Your Information
The information collected is used exclusively to:
- Provide, maintain, and operate the core features of the R-PlanAssist extension.
- Personalize your experience by remembering your settings and suggesting relevant queries.
- Ensure a secure and responsive experience for all users.
Data Sharing and Disclosure
We are staunch advocates for user privacy and data protection. We do not sell, trade, rent, or monetize your personal information under any circumstances. Your data is not a product to us. Aggregated, anonymous usage statistics may be shared with trusted third-party services for the sole purpose of analytics and service improvement, but this data will never contain personal information or be used for commercial purposes beyond improving our service.
Data Security
We employ robust security measures to protect your information. All communication between the extension, our servers, and third-party data sources is encrypted using industry-standard Transport Layer Security (TLS). All sensitive data, such as authentication tokens, is stored securely within the sandboxed environment of your local browser.
Data Retention
We believe in data minimization and only retain information as long as necessary:
- Authentication Tokens: Stored locally in your browser until you manually disconnect or uninstall the extension. These are never stored on our servers.
- User Settings & Preferences: Retained locally until you clear your browser data or uninstall the extension.
You can delete all locally stored data at any time by uninstalling the extension or clearing your browser's extension data through Chrome settings.
Children's Privacy
R-PlanAssist is designed for business and professional use and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
By using R-PlanAssist, you confirm that you are at least 13 years of age or have parental consent to use this service.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by updating the "Last Updated" date on this page. We encourage you to review this policy regularly to stay informed.